Please note: These Terms and Conditions will take effect on 1 July 2026.
You can find the current Terms and Conditions, which remain in effect until 1 July 2026, here.
Last updated: June 01, 2026 - 16:00 (GMT+1)
Firi AS (“Firi”) is registered in the Norwegian Business Registry (Nw Foretaksregisteret), is authorized as a Crypto-assets service provider under Regulation (EU) 2023/1114 (MiCA) and is licensed as an electronic money institution supervised by the Norwegian Financial Supervisory Authority. Firi offers cross-border services in Denmark and Sweden.
| Name: | Firi AS |
|---|---|
| Organisation number: | 919 932 465 |
| Business address: | Harbitzalléen 5, 0275 Oslo |
| Post address: | Postboks 1814 Gulset, 3715 Skien |
| E-mail: | [email protected] |
These Terms and Conditions constitute a legally binding agreement between you ("the Customer") and Firi. These terms govern your access to and use of services provided by Firi (collectively, “the Services”). By using our services, you agree to be bound by these terms. The agreement shall continue until terminated by either party.
Part A contains general terms related to establishing, maintaining, and terminating the customer relationship. Part B contains specific terms related to Firi’s services, and will prevail in case of conflicts with terms in Part A.
In order to use our services, we require that our Customers are 18 years of age or older, have a valid electronic ID where Firi provides the Services, and are qualified to enter into legal agreements. We only allow one account per natural person.
To open an account on behalf of a limited liability company, you represent and warrant that you are an authorized representative with the legal authority to bind the company to these terms. You must first register as an individual , and then register to represent the company. The company must be registered in the jurisdiction where Firi provides the Services.
The account is strictly reserved for use on behalf of the Customer it is registered to, and can not be used for trading, transferring or storing funds on behalf of others.
Firi is subject to applicable regulatory requirements and is committed to conducting customer due diligence and ongoing monitoring in connection with the establishment and maintenance of customer relationships.
As part of this process, Firi may collect, register, and verify information about you, including information regarding your identity and contact details, the source of funds, the purpose of the customer relationship, and the intended use of the Services. Firi may require you to provide any documentation necessary to verify such information.
Furthermore, as part of the ongoing monitoring of the customer relationship, Firi may monitor your activity to assess whether it is consistent with the information provided, as well as the purpose and intended nature of the customer relationship. Firi may request additional information or documentation from you as needed.
You are obliged to provide accurate, complete, and up-to-date information, and to provide any information and documentation requested by Firi without undue delay.
You can access the Services through the secure interfaces we offer via app, web and API’s.
We require two-factor authentication for accessing the Services. Specific actions such as trading, transfers, withdrawals etc may also require additional authentications.
You are responsible for maintaining the security of your access credentials. Firi will never ask the customer to share passwords or one-time codes, and the customer must not disclose such information to anyone purporting to represent Firi.
If you suspect any unauthorized access or initiated or executed use of the Services on your behalf, you must notify Firi without undue delay after becoming aware of it.
In the event of suspected or detected fraud, account takeover or other security incidents, Firi may suspend use of the Services and notify you.
To use the transfer service, you must have and maintain:
- a compatible device;
- internet access;
- a supported browser or supported version of the Firi mobile application; and - any operating system, software version, or other technical requirements communicated by Firi from time to time.
Firi may provide transfer-related information, confirmations, requests for additional information, status updates, warnings, and other notices through the Firi app, in your account interface, and/or by email to the email address registered to your account.
We provide:
● Position statements at least quarterly
● Real-time transaction notifications
● Access to transaction history
Notifications of any operations or other relevant information that require a response from you will be provided as soon as possible, via your registered email address or push notification. The response required from you will be clearly outlined in such email from us, with links or other instructions related to how you may provide your response.
The terms of Service and information provided from us, as well as communication between us will be in your choice of English, Norwegian, Danish or Swedish.
The fees applicable to the Services are published on our website. By using the Services, you agree to pay the fees as listed on firi.com.
Firi reserves the right to modify its fees. Changes to fees will be published on our website with a reasoning for the change and notified to you at least 60 days before they take effect. Continued use of the Services after the notice period constitutes your acceptance of the new fees.
Firi processes the Customers personal data in order to provide the Services, including identification and other information as required by law.
You have the right to receive information of the personal data we have stored, request rectification of your personal information in case of errors, object or request that we limit our use of your personal information and request access to, deletion or transfer (data portability) of your personal information. You may also lodge a complaint with the relevant Data Protection Authority.
For detailed information about how we process your personal data or contact us, please refer to our Privacy Policy available at https://firi.com/about/privacy-policy.
You may terminate your customer relationship and this agreement at any time, by contacting support.
Firi may, without prior notice and at its sole discretion, terminate the customer relationship or restrict use of the Services, deposits, and withdrawals if:
● The Services are used for trading, transferring, or storing funds or Crypto-assets on behalf of others in violation of section 2.1;
● Customer due diligence measures cannot be completed in accordance with section 2.2; or
● There are indications of illegal activity as described in section
Upon termination of the account, Customers shall, as a general rule, be responsible for withdrawing their own funds. Funds or Crypto-assets originating from funds deposits must be withdrawn to the Customer’s registered bank account. Funds or Crypto-assets originating from crypto deposits must be returned in the same Crypto-assets to a Wallet controlled by the Customer.
A right of withdrawal under the Norwegian Rights of Withdrawal Act and Norwegian Financial Contracts Act does not apply to the Services.
Crypto-assets and DLT Networks have inherent risks. You should familiarize yourself with and understand these risks before you buy Crypto-assets and use the Services. For more information on risks, please refer to firi.com.
We have no control over, and make no representations regarding the value of Crypto-assets now or in the future, or the security of their networks or protocols. For example, the value of a Crypto-assets may change rapidly, increase or decrease unexpectedly.
You should consider if transactions in Crypto-assets are suitable for you and your investment objectives, financial circumstances, tolerance of risk and investment experience. You should be able to bear a full loss of the amounts invested.
We work hard to always have our services available to our Customers. However, we can not guarantee that the Services will be available at all times. In case of downtime or other issues, we will try to keep all our channels open and update our Customers as soon as possible.
Firi may temporarily suspend specific Service(-s), in whole or in part, where required by technical maintenance, security incidents, regulatory obligations or extraordinary market
conditions. Firi will use reasonable efforts to provide the Customer with advance notice of planned suspensions.
The Services are available for Crypto-assets and DLT networks listed in our Supported Crypto-assets overview on firi.com.
The availability of our different Services may not be the same for all Supported Crypto-assets.
Firi may at any time add, suspend or remove Crypto-assets from the list of Supported Crypto-assets available for specific Service(-s), having regard to market conditions, regulatory requirements, risk assessments or liquidity considerations. Firi will publish updated Supported Crypto-assets overview on firi.com.
In some cases, we may limit or discontinue some or all of the Services related to a Crypto-assets. This may be due to changes to regulatory compliance, demand for the Services in relation to that Crypto-assets, or other reasons.
Subject to regulatory restrictions, we will continue to support the possibility to hold, sell, transfer and/or withdraw such Crypto-assets already held in our custody for a transitional period.
In such cases, we will notify you in advance where possible, included the time-frames within which some or all of the Services will be discontinued.
If our Custody-service is discontinued and you have not sold, transferred or withdrawn such Crypto-assets, we will exchange those assets into funds on your behalf. You will be informed ahead of a sale taking place.
With Firi Reward, we make rewards available to you as you reach various milestones in your crypto journey with us. You are responsible for withdrawing the rewards to your account within set timelines.
Firi shall be liable to the Customer only for losses caused by Firi’s negligent or intentional acts or omissions. Such liability shall be limited to cover direct losses only and shall not include consequential losses.
Firi shall have no liability for losses arising, inter alia, from:
● errors or problems in networks, operational downtime, communication failures or other issues at the Customer, at third‑party service providers used by the Customer (including, without limitation, wallet providers, exchanges, custodians, API providers, internet service providers or other infrastructure providers), or other circumstances attributable to the Customer or such third parties;
● errors, problems — including capacity constraints — or other conditions in communication networks;
● errors, problems — including capacity constraints — or other conditions affecting connectivity to or within Firi’s systems;
● errors, bugs or vulnerabilities in smart contracts, decentralized protocols, cross‑chain bridges, blockchain networks or other third‑party blockchain infrastructure (including forks, chain reorganizations, network congestion, delayed or failed transaction confirmations, or validator/node outages).
Firi shall have no responsibility for losses caused by the Customer’s incorrect use of the Services.
Firi shall also not be liable for losses resulting from unauthorized persons obtaining access to, or otherwise coming into possession of, the Customer’s hardware tokens, private keys, seed phrases, API keys, two‑factor authentication devices and/or passwords, or where the Customer has otherwise breached security measures set out in these Terms & Conditions or by third parties such as BankID, MitID and similar services.
For example, we are not responsible for theft of Your funds or Crypto-assets due to your failure to safeguard your security credentials, including if you use a weak password, have not stored and secured BankID, cellphone and other authenticated devices in a secure manner. Also, we are not responsible for theft or unauthorized access by third parties to which you have revealed your security credentials - even if such third parties purport to be representatives of Firi, the Police or other seemingly trustworthy institutions.
Firi shall have no responsibility for the accuracy of information displayed in Firi’s investor services, including token balances reported on‑chain, balances shown on third‑party custody or exchange accounts, or holdings displayed on manager/custodian accounts.
Firi may have entered into various agreements with cryptocurrency exchanges, trading venues, liquidity providers, market data and information distributors, custody and wallet providers, blockchain infrastructure providers and other third‑party service providers (including agreements governing connectivity and the use of third‑party interfaces). Such agreements shall apply correspondingly between the Customer and Firi to the extent they are applicable. In particular, liability provisions and clauses limiting liability contained in those agreements shall apply.
Owning, buying and selling of Crypto-assets on Firi take place entirely at the Customers' own risk. Firi is not liable for any direct or indirect loss the Customers may experience when trading through our services.
Firi shall have no responsibility for the availability or uptime of the Services.
To the extent Firi is liable to the Customer in connection with the Customer’s use of the Services, Firi’s total aggregate liability for all claims and losses arising out of or in connection with the same event, series of connected events, or the same underlying cause shall be limited to the Market Value of the relevant Crypto-assets giving rise to the loss at the time the loss occurred.
You are responsible for providing correct and timely information to relevant tax authorities. Firi provides information to tax authorities as required by law.
Firi does not provide tax advice. Tax calculations are only provided on a best-effort basis as a supportive tool only. We do not guarantee the accuracy or completeness of any tax calculations, and you are responsible for verifying all information you provide to the tax authorities.
These terms are governed by Norwegian law, without prejudice to mandatory provisions of applicable Danish or Swedish law.
Any disputes shall be subject to Norwegian jurisdiction. Disputes related to cross-border services are also subject to the courts where the Services are provided.
We may modify these Terms & Conditions with advance notice through our platform or by email. Your continued use of the Services after such notice constitutes acceptance of the modified Terms & Conditions.
If you do not accept the modification, you have the right to terminate the agreement. Any rejection of a modification to the terms must be notified to Firi no later than the date on which the modification is to take effect. If the modification is to your detriment, it will take effect no earlier than two months after the advance notice has been given. The effective date of the modification will be stated in the advance notice.
Changes required by law may take effect immediately.
If you are dissatisfied with the Services, you may submit a formal complaint through our website. Firi is committed to handling all complaints fairly and promptly. We will acknowledge receipt of your complaint and provide a final response within the timelines required by applicable law.
You have the right to refer your case to the Norwegian Financial Services Complaints Board (Finansklagenemnda) if you are not satisfied with the outcome of our complaint handling.
The Services means the services covered under this agreement Part B
means a digital representation of a value or of a right that is able to be transferred and stored electronically using distributed ledger technology or similar technology
means Crypto-assets that we provide one or more services in relation to
means a type of Crypto-assets that purports to maintain a stable value by referencing the value of one official currency (in some cases also referred to as “Stablecoin”)
means Crypto-assets except Electronic Money Tokens
means scriptural money (in some cases also referred to as “funds money”) or electronic money (MiCA: “official currency”)
means a distributed ledger address
Means a Wallet not linked to either of the following:
(a) a Crypto-assets service provider;
(b) an entity not established in the EU/EEA providing services similar to those of a Crypto-assets service provider
means a transfer of funds or Crypto-assets to your own Self-Hosted Wallet or bank account
means a transfer of Crypto-assets to a Wallet controlled by another person or entity, including other CASPs
means an independent third party entity that provides continuous buy and sell orders
means a proprietary price index that aggregates and validates real-time pricing data from multiple major international exchanges
means the difference between the highest buy price (bid) and lowest sell price (ask) in a market
An order execution type where the order must be filled in its entirety at the specified price or cancelled completely.
By using Firi's services, you acknowledge that you have read and agree to these Terms & Conditions. No signature is required. These Terms & Conditions become effective upon your account registration or first use of the Services.
Firi provides custody services integrated with its exchange and trading platform. These services include secure storage of funds and Crypto-assets, as well as transaction processing in connection with transfer services.
Your funds are held in client accounts with credit institutions and are segregated from Firi's assets both legally and operationally. This ensures protection of your assets in case of Firi’s insolvency.
In relation to funds, Firi does not provide account, payment and deposit services as a credit institution or bank. You will not earn interest on funds in your Firi account.
Firi allows Customers to transfer funds to their Firi account in order to use the funds to buy cryptocurrency through our platform.
Accepted methods of transferring funds to Customer accounts are detailed on our webpages.
Only deposits from bank accounts in countries where Firi provides the Services are possible. It is a condition that the Customer owns the bank account the funds are transferred from. We may require the Customer to display valid credentials that the bank account belongs to the Customer. Funds sent from an account not owned by the Customer will be returned.
You may only withdraw funds from your Firi account to a bank account in a country where Firi provides the Services, and that you are the owner of. For such a withdrawal to be completed, the Customer must be able to verify ownership of the relevant bank account. Please refer to our price list for an overview of the costs for withdrawal of funds .
We store your Crypto-assets in omnibus hot / cold Wallets in our custody infrastructure. We guarantee that the Wallets are adequately secured.
For information on our Security and Risk Management procedures related to Crypto-assets custody services, please refer to our Security Arrangements document
Your Crypto-assets are segregated from Firi's assets both legally and operationally. This ensures protection of your assets in case of Firi’s insolvency.
We implement security measures including multi-signature authorization and continuous monitoring. Access to assets requires two-factor authentication through our platform.
This section outlines the management and execution of rights associated with your Crypto-assets under custody.
Firi has no control over whether and which "airdrops", etc. are sent to the Wallets where we hold the customers’ Crypto-assets. The vast majority of airdropped Crypto-assets do not meet our requirements to be listed and supported in the Services. Even if an airdropped Crypto-assets was to meet Firi's requirements for listing and support, Firi has no obligation to credit Customers for airdrops that have occurred or will occur in the future.
"Forks" are changes in the source code of a cryptocurrency. "Hard forks" add changes to a cryptocurrency that are not compatible with previous versions of the software. This leads to the creation of two different blockchains.
In most cases, protocol changes are planned and accepted by the community without significant disputes, and the new updated blockchain will be dominant shortly after the change has taken place. In such cases, Firi will support the new updated blockchain.
In all cases of forks, any value of cryptocurrency on the old blockchain will be considered "airdrops" and handled as described in paragraph 3.3.1. You may request to withdraw such Crypto-assets within 20 days after the change has taken place, however we do not guarantee to accommodate such requests.
For technical and operational reasons we will not support or distribute every right arising from or connected with Crypto-assets held on your behalf.
In some cases, we will be able to notify you that we are unable to do so. However, we do not guarantee that we will be able to give you such notification.
In some cases, exercising your rights may require you to withdraw the relevant Crypto-assets to a Self Hosted Wallet (non-custodial) before the event that creates such rights occur.
Firi may stake assets in blockchain networks where the staking happens without relocation of assets. Firi has no obligation to credit Customers for earned rewards unless the customer opts-in for the staking services of such Crypto-assets.
Firi enables clients to:
Deposit: receive supported Crypto-assets to a deposit Wallet or equivalent identifier made available by Firi for the relevant supported Crypto-assets and supported DLT network; and
Transfer: send supported Crypto-assets from their Firi account to an external Wallet or equivalent identifier, subject to these terms.
Withdraw: Send supported Crypto-assets from their Firi account to an external Wallet controlled by the client
(collectively referred to as the “transfer services”)
Firi offers transfer services for the Crypto-assets and DLT networks listed in our list of Supported Crypto-assets on firi.com.
Furthermore, transfer services are subject to applicable limits, required information, authentication requirements, compliance checks, internal approval controls, and the operating conditions of the relevant DLT network.
Firi supports transfer services on the DLT networks listed in our Supported Crypto-assets . A transfer sent on an unsupported or incorrect DLT network may be delayed, rejected, or permanently lost.
You are solely responsible for ensuring that the correct supported DLT network is selected and that the destination Wallet and any destination identifier are correct.
Fees, charges, commissions and limits applicable to the transfer service are stated on Firi's Fees page, in the Platform, and/or otherwise made available to you before you confirm a transfer. Fees and limits may vary by Crypto-assets and DLT network.
Fees may be changed in accordance with these terms Part A.
The required number of confirmations for each supported DLT network is published on firi.com
For deposits, the time required to reach those confirmations depends on the relevant DLT network and factors outside Firi's control.
For transfers and withdrawals, Crypto-assets transfers are considered irreversible once they have been broadcast to the relevant DLT network.
To receive a Crypto-assets through Firi, you must use the deposit Wallet, account number, memo, tag, or other identifier made available by Firi for that Crypto-assets and the supported DLT network shown in Appendix 1. You are responsible for ensuring that the correct Crypto-assets, network, Wallet and any required destination identifier are used.
Incorrect deposits can occur if a Customer does not follow Firi's instructions for depositing. It may be that a Customer sends cryptocurrency to a wrong Wallet, such as BTC to a LTC Wallet, or that a Customer sends a transaction with missing additional information for a cryptocurrencies that require this.
Firi is under no obligation to credit Customers for incorrect deposits or to identify the source of such transactions where data is insufficient. Firi may offer assistance in locating and recovering lost or incorrectly deposited cryptocurrency.
To initiate an outgoing transfer, you must submit a transfer request through the Firi app, website, or another channel designated by Firi. A valid transfer request must include all information required by Firi for the relevant transfer, which may include:
- the Crypto-assets and supported DLT network;
- the transfer amount;
- the beneficiary's Wallet, account number, memo, tag, or other identifier, where applicable;
- any information required for sanctions screening, anti-money laundering checks, fraud prevention, or Travel Rule compliance; and
- any other information reasonably requested by Firi to process the transfer.
A transfer instruction is only valid if it is submitted through a channel designated by Firi and authenticated using the security and authentication steps required by Firi from time to time.
A transfer instruction is treated as received by Firi when Firi has received the instruction through a channel designated by Firi.
If a transfer request is incomplete, inaccurate, unsupported, or requires additional review or information, it will not be completed until the relevant deficiency has been remedied to Firi's satisfaction.
Firi does not currently apply fixed daily cut-off times for supported Crypto-assets transfers. Instructions are processed on a continuous basis, subject to downtime, maintenance, security reviews, manual approvals, compliance checks and DLT network conditions.
You may request that Firi withdraw or amend a transfer instruction before the relevant transaction has been broadcast to, or otherwise irreversibly initiated on, the relevant DLT network. Firi cannot guarantee that such a request can be acted upon. Once a transaction has been broadcast to, or otherwise initiated on, the relevant DLT network, the transaction generally cannot be cancelled, reversed, or amended.
For an outgoing transfer instruction that has been received in accordance with Section 6, Firi will initiate execution of the transfer no later than by the end of the next business day, unless the transfer is rejected, delayed or suspended under these terms or applicable law.
For incoming transfers, Firi will credit the relevant Crypto-assets to your account after Firi has received sufficient confirmation on the relevant DLT network and completed the compliance and verification checks required by Firi.
The time needed for a transaction to be included on the relevant DLT network and to reach sufficient confirmation is outside Firi's control.
Transfer-related information is generally made available:
- before you confirm a transfer;
- after execution or rejection of a transfer;
- when Firi requires additional information or action from you;
- on request, in electronic format.
Firi may reject, delay, return, decline to credit, or suspend a transfer instruction or transfer, including where:
Where reasonably possible and legally permitted, Firi will inform you of the reason for the rejection, delay, return or suspension and, where applicable, how the issue may be remedied.
You must notify Firi without undue delay after becoming aware of any unauthorised or incorrectly initiated or executed transfer.
Such notice must be given through in-app support or support email and, in any event, no later than 12 hours after you became aware, or reasonably should have become aware, of the relevant event.
For information on our Security and Risk Management procedures related to Crypto-assets transfer services, please refer to our Security Arrangements document (insert link)
All transfer services related to EMT’s are considered payment services regulated under PSD2 and finansavtaleloven (Norway).
Such services are governed by our payment services terms.
Order book trading is offered via the Firi Trading Platform - a trading platform in accordance with MiCA article 3 (16) b).
When you trade on our trading platform, Firi is not a party to the trade and our service consists purely of the trading platform functionalities of order book matching and subsequent settlement of trades.
All interaction with the trading platform is subject to the Firi Operating Rules.
Firi charges a fee for trading on the exchange. The Customer will be able to see the size of this fee before a new order is placed.
We will publish updated fees on firi.com
Direct Trade is offered as an exchange service in accordance with MiCA article 3 (16) c). Firi acts as the direct counterparty to every Direct Trade transaction. Trades are not matched against other customers' orders.
Direct Trade is Firi's exchange service through which the Customer may exchange:
The current list of supported assets is published at firi.com and may be updated from time to time. Direct Trade is available subject to Firi's asset availability at the time of the transaction.
Direct Trade is accessible through Firi's web application and mobile applications only. API trading is not supported for this service.
The Customer initiates a trade through the dedicated order form by specifying either:
Firi provides the Customer with a real-time firm price quote based on current market conditions.
All orders under Direct Trade are executed on a fill-or-kill basis: the order must be executed in its entirety at the quoted price or it will be automatically cancelled. Partial fills are not available.
The Customer must review and confirm the price quote, including the total amount of Crypto-assets or funds to be received and fees, before the order is submitted for execution. By confirming, the Customer accepts the quoted price and conditions.
The Customer may cancel an order at any time before confirmation. Once the Customer has confirmed the order, it cannot be cancelled or revoked.
Order execution is contingent on Firi's ability to complete matching trades at equivalent or better prices through our Liquidity Providers. If the size of an order would result in unfavorable slippage that would create a loss for Firi, the order will not be executed and customers will be prompted to try again. This ensures that we maintain consistent pricing while managing our risk exposure effectively.
If the order cannot be executed at the quoted price (e.g. due to a change in market conditions between quote generation and execution), the order is automatically cancelled and no transaction takes place. The Customer may then initiate a new order.
Orders are processed on a chronological, first-come first-served basis. Firi does not apply preferential treatment to any Customer in the processing or execution of orders.
The quote is derived from Firi's global index price (the Firi Index Price). Firi applies a spread above or below the index price, reflecting current market conditions and liquidity.
All prices quoted are inclusive of applicable spread and exclusive of trading fees unless expressly stated otherwise in the quote.
The Firi Index Price forms the foundation of our pricing methodology, ensuring fair and transparent price discovery for all Crypto-assets on our platform. Our proprietary index is designed to provide real-time, accurate pricing in local funds currency for all supported cryptocurrencies through an aggregation process.
The index calculation incorporates:
The volume of an order does not affect the price offered to customers using Firi's Direct Trade product. Firi maintains consistent pricing regardless of order size, up to our available liquidity limits which may vary based on market conditions. While Firi may experience slippage when executing larger orders with third-party Liquidity Providers, this cost is not passed on to our customers.
Trading fees are charged separately and deducted from the transaction amount. The current fee schedule is available at firi.com.
Settlement of Direct Trade transactions is instant.After successful execution of an order, the relevant Crypto-assets or funds are transferred to the Customer's Firi account immediately.
Delayed or provisional settlement is not available for Direct Trade. Settlement is definitive and binding upon execution.
Firi confirms each completed transaction to the Customer without undue delay following settlement.
Minimum trade sizes are published at firi.com
Maximum trade sizes are variable and determined by Firi's real-time liquidity conditions. Firi may, at its discretion, adjust limits without prior notice where required by market conditions, risk management requirements or regulatory obligations.
All orders are subject to the following pre-trade checks before execution:
Firi may decline to execute or cancel an order if any pre-trade check is not satisfied, or if execution would conflict with Firi's legal or regulatory obligations. Firi will notify the Customer of the reasoning for a declined or cancelled order where permitted by applicable law.
Firi provides the following information to Customers in connection with each Direct Trade transaction:
Before the Customer confirms an order, Firi discloses:
Following execution, Firi provides the Customer with a transaction confirmation containing:
Transaction history is available to the Customer at any time through Firi's platform.
Firi Savings is an automated Crypto-assets investment service that enables customers to establish regular savings plans in their preferred cryptocurrencies. This service automatically converts customer deposits in funds into Crypto-assets according to a predetermined allocation preference set by the Customer, offering a systematic approach to building Crypto-assets positions over time.
When customers transfer funds to their Firi account, the system automatically executes trades into their selected Crypto-assets based on the Customer’s specified times and ratio allocations. For example, a customer might choose to allocate their monthly savings as 50% Bitcoin, 30% Ethereum, and 20% Solana.
Firi charges a fee for trading on the exchange.
Firi Black is offered as an execution service in accordance with MiCA article 3 (16) e).
When you use our Firi Black service, the trade will be executed between Firi and our Liquidity Provider, and subsequently as an identical trade between you and Firi as your counterparty (“matched principal trading”).
Firi Black is provided as a premium service, by invitation only to selected clients. Firi may set minimum and/or maximum transaction amounts.
We may at any time with or without cause or prior notice, limit, suspend or terminate your access to the Firi Black service.
All trades are executed in line with our Execution Policy.
By using the Firi Black service, you consent to our Execution Policy, including
Trading fees and other costs will be agreed bilaterally for each trade, in line with our Execution Policy.
You may submit a request for a quote through the communication channels accepted by us for this purpose, which will be listed on Firi.com. All trades must be confirmed by you in writing.
We may (in our sole discretion) agree or decline to process a request for quote. If we agree to process a request for quote, that does not oblige us to execute a transaction.
If you provide us with any specific instructions for trading on your behalf, we will inform you whether or not we choose to accept or reject them.
In case of such instructions, you are hereby notified that this may prevent us from taking the necessary steps, in line with the arrangements established and implemented in our Execution Policy, to obtain the best possible result for the execution of those orders in respect of the elements covered by those instructions
Firi offers staking of certain cryptocurrencies that use proof-of-stake as a consensus mechanism. Firi's staking service means that we will stake cryptocurrency on your behalf. You will still have ownership of your staked assets.
Firi will relocate and comingle all staked assets on behalf of clients for each relevant Crypto-assets. Staked Crypto-assets are always held segregated from Firi’s own Crypto-assets.Staked assets that are relocated are not subject to the custody regulations set out in B1 Custody and Administration.
Firi's staking service utilizes third party services to operate validators, but encryption keys and control over wallets used for staking remains with Firi.
Staking has inherent risks that you should be aware of, read more on https://firi.com/staking
Staked Crypto-assets earns rewards in the form of cryptocurrency from the relevant network. Customers using the staking services have a right to earned rewards.
Firi distributes the total received reward related to each cryptocurrency to the Customers weekly, minus a commission. Each Customer’s share is based on the assets staked in the calculation period. You will find our commission rates for the staking service here: https://firi.com/no/artikler/ofte-stilte-sporsmal-om-staking-av-kryptovaluta
Firi makes no guarantee of rewards - it is the reward actually received by Firi from the relevant network that is subject to be split between Customers. The annual percentage yield (often referred to as “APY”) gained from staked assets is variable.
Unstaking of cryptocurrency depend on protocol and network conditions.
Firi may offer to grant earlier access to unstaked Crypto-assets subject to Firi’s discretion and availability.
Blockchain networks may penalize staked assets if the transaction validator representing those assets mistakenly produces a block. This is called "slashing". Firi will take reasonable steps to prevent assets that have been staked from being "slashed", but if this should happen, Firi will replace your assets at no extra cost, unless the reason for the slashing is: