What is Firi?
What is Firi?
How much does it cost to use Firi?
Which cryptocurrencies can i buy on Firi?
Where can I download Firi's app?
Is Firi safe to use?
How do I register and create an account with Firi?
What is 2FA / two-factor authentication?
What do I do if I have lost my 2FA or cannot log into my account?
How do I create a strong password?
Why can I not log in with email and password?
How do I change “My Profile”?
How do I close my account?
Why is there a difference between "profit/loss" and "my holdings" in the overview?
How does Firi store and secure cryptocurrencies?
How can my family access my funds if something should happen to me?
How do I get started with investing in cryptocurrency?
How do I trade cryptocurrency?
Who determines the price of cryptocurrencies on Firi?
Why is there a difference in the exchange rate at Firi and other exchanges?
Why does it seem that Firi has higher fees than other exchanges?
Why do I pay a withdrawal fee?
What is Advanced Trading?
How do I place an order in Advanced Trading?
How do I delete an active order in Advanced trading?
What is spread?
When will I receive my deposit?
When will I receive my withdrawal?
Why are some banks blocked from withdrawals?
How long does it take to make a transfer?
When can I expect to receive crypto sent from an external wallet?
Which transfer network should I use?
What do I do if I have sent cryptocurrency through the wrong network?
Why am i not allowed to transfer money to gambling websites?
How can I export my transaction history?
How do I create a corporate account?
What should I pay in tax when owning cryptocurrency in Norway?
How do I calculate tax on cryptocurrencies?
Can I postpone reporting my crypto taxes until I withdraw the money from Firi to my bank?
How is unrealized loss calculated?
What are the tax rules for crypto as a gift?
What is purchase price?
What is Firi Reward?
I have referred a friend - When will I receive my referral bonus?
I have been referred but not received a bonus
My referral code is not registered at my friend’s account
I have referred more than 50 friends to Firi - what do I do now?
What is Kryptosparing? (Crypto Saving)
What is the smallest amount possible to save?
Why do Firi have to go through KYC (Know your customer) processes?
Why do I need to verify my account?
What is KYC (Know your customer)?
How is KYC carried out?
How and for how long is information used for KYC stored?
Why do I have to share private, financial information with Firi?
Why do you ask for extra documentation?
Why is my account blocked for trading and withdrawals during KYC?
What happens if I refuse to answer the questionnaire or upload additional documentation?
Why do you ask if I am politically exposed?
Why do some transactions take a while?
What happens if Firi discovers a transaction that is suspicious or unusual?
Where can I find my transactions at Firi?