What is Firi?
What is Firi?
What is Firi?
How much does it cost to use Firi?
Which cryptocurrencies can i trade on Firi?
Where can I download Firi's app?
Is Firi safe to use?
Account management
How do I create a Firi account?
What should I do if I can't log in?
How do I update my profile information?
How do I close my account?
Why doesn't my return match the current value of my holdings?
Security and storage of cryptocurrency
How does Firi store and protect cryptocurrency?
How can my relatives access my assets if something happens to me?
Is my crypto insured against crime?
How do I get started with investing in crypto?
How do I buy crypto?
Who determines the price of cryptocurrency?
Why is there a difference in the exchange rate at Firi and other exchanges?
Why do I pay a withdrawal fee?
What is the spread?
What is Advanced Trading?
How do I place an order in Advanced Trading?
How do I delete an active order in Advanced trading?
What is spread?
Deposits and withdrawals
How long does it take to deposit local currency?
How long does a local currency withdrawal take?
Why are some banks blocked from withdrawals?
How long does a cryptocurrency deposit take?
How long does a cryptocurrency withdrawal take?
Which transfer network should I use?
What should I do if I sent cryptocurrency using the wrong network?
What is a cryptocurrency wallet address?
Why am i not allowed to transfer money to gambling websites?
Where can I find my cryptocurrency deposit addresses?
About corporate accounts
How do I create a corporate account?
Tax on cryptocurrencies
What should I pay in tax when owning cryptocurrency in Norway?
How do I report taxes on cryptocurrency?
Do I need to report crypto taxes even if I haven't withdrawn the money to my bank account?
Why doesn't my full loss appear in my tax calculation?
Firi Fordel, rewards, referral bonuses, links and codes
What is Firi Reward?
I have referred a friend - When will I receive my referral bonus?
I've been referred but didn't receive my bonus
The person I referred wasn't registered with my referral code
Savings plan
What is Kryptosparing? (Crypto Saving)
What is the smallest amount possible to save?
Why we need to know our customer
What is Know Your Customer (KYC)?
Why does Firi ask questions about me and my money?
Why do I need to verify my account?
How is Know Your Customer (KYC) carried out?
How is my KYC information stored, and for how long?
Why do you ask for additional documentation?
What happens if I don't answer your questions or provide the requested documentation?
Why might my account be temporarily restricted while Firi carries out Know Your Customer (KYC) checks?
Why do you ask if I'm a Politically Exposed Person (PEP)?
Why do some transactions take longer than others?
What happens if Firi detects an unusual or suspicious transaction?
Where can I find my transactions at Firi?
Travel Rule
What is MiCA?
Is Firi authorised?
What does this mean for Firi customers?
Can I send cryptocurrency to other exchanges?
I use another cryptocurrency platform. What should I do?
What happens to my cryptocurrency if the platform I use isn't authorised?
What is a self-hosted wallet?
Can I trust that Firi Can I trust that Firi will continue operating in the future?is here for the long term?