Send a formal complaint to Firi

Send a formal complaint to Firi

We are here for you!
Would you like to submit a formal complaint?

To ensure an efficient process, we ask you to include the following in the linked form below:

  • A clear description of the matter.
  • Relevant documentation (receipts, correspondence, screenshots).

What happens next?

We will review your complaint and provide you with a written, reasoned response within 14 days. If we require more time to process it, we will let you know.

(There are no costs associated with filing a complaint.)